User manuals

Each system is different. This means that the non-emergency signal may mean something different depending on the system. Refer to your system user guide to assist you or contact us. Non-emergency signals can be a low but not dead back-up battery. In this case contact the service department to further assist you.

Follow the user manual steps or contact support. Each system operates differently, everyone has a different technology skill set and it may be easier to speak with a technician.

When a battery is getting too weak and needs replacing, your system may send you an alert or show ‘Lo Bat’ on the keypad display. 

• Hardwired Alarm Panels requires (x1) 12 volt, 4, 5, 7 or 8 Amp Sealed Lead Acid battery. The size of the battery depends upon your specific panel and the types of equipment you have installed on your system. Make sure you purchase the same size battery as the one you are about to replace. Wireless systems back up batteries differ, so it is always best to contacts service. Most of the time your battery is covered under warranty. Before you replace the battery, put your system into test mode to prevent false alarms.
• Open your system’s panel. (If you need a key to open your panel a key is often left on top of the panel or screws may be used if no key lock was installed.) After opening the panel, disconnect the wires on your battery by gently tugging on the red and black. 
  Replace the battery by connecting the RED wire to the RED tab on the battery and the BLACK wire to the BLACK tab.
• Once the battery is connected, close the door to the panel.

Note: Remember to contact the central station to take your system of test mode.

When the battery in your door/window contact needs to be replaced, a “zone trouble light ” or “check” indicator will appear on your alarm keypad. You should replace the battery as soon as these indicators appear.

• A door and window contact require (1) CR123 3 volt battery (in some systems, the door and window contact will be a very slim device and will contain a single, CR2032 battery or a standard AAA battery). This battery can often be purchased at your local hardware, mass retailer or battery store. DO NOT USE CHEAP BATTERIES FROM THE DOLLAR STORE, this may cause your device to leak battery acid.
• Before you replace the battery, put your system into test mode to prevent false alarms.
• From the menu, select System Management.
• Select Place System on Test. (Note: You can also call 1.844.77 (ALARM). to put your system into test mode.) To change the battery, use a flathead screwdriver to push in the tab on the end of the contact. An arrow on the front of the contact points to where the tab is located. Replace the battery, observing the proper polarity. Then, replace the front cover by snapping it into place.
• The Honeywell security system’s may need to be reset by entering your code into your system and hitting off twice. IE: 1234+OFF, 1234+OFF

YES, (Place the system on test)
Hardwired sensors may be moved if the client is capable to remove and reinstall without damaging the device. Always test the system after removal and reinstallation. Wireless devices have tamper switches and will cause a tamper trouble when opened. Place the system on test prior to doing anything. Always test the device after being moved. On all situations you are required to contact GlobalTek Security to update your zones location.

Each individual system has its own alarm setting sequence. You can learn to set an alarm of the installed system in your home by referring to your user manual or by contacting your local GlobalTek security professional. There are also many types of ways to arm your system, so it is best to refer to your manual or speak to a representative.